Terms of Service
Last updated: August 27, 2026
These Terms of Service ("Terms") govern access to and use of Receviona, an AI accounts receivable and collection intelligence platform (the "Service"), provided by [Legal entity name] ("Receviona," "we," "us"). By creating an account or otherwise using the Service, you agree to these Terms on behalf of yourself and the organization you represent ("Customer," "you").
1. The Service
Receviona helps finance and collections teams prioritize and act on outstanding receivables. The Service ingests invoice, payment, and customer data you provide or import, computes receivables aging and payment-risk indicators, and generates collection recommendations and draft communications for your review.
2. Accounts and organizations
You must provide accurate registration information and keep your credentials confidential. Each account belongs to one organization workspace; you are responsible for the activity of users you invite into your organization and for assigning roles and permissions appropriately.
3. Subscription, plans, and fees
Access to paid tiers of the Service is subject to the plan, fees, and billing terms set out in your order form or the plan you select at signup. Fees are non-refundable except as required by law or expressly stated otherwise. We may change plan pricing prospectively, with notice before it applies to your next billing period.
4. Your data
As between you and us, you retain all rights to the customer, invoice, and payment data you upload or connect to the Service ("Customer Data"). You represent that you have the right to provide Customer Data to us and to permit us to process it as described in these Terms and our Privacy Policy. Your data stays isolated to your organization workspace — the Service is built so that no organization can read or write another organization's data.
5. AI-generated content and financial figures
The Service uses AI to draft communications, summarize accounts, and explain risk and priority scores. AI-generated output is a recommendation, not a fact: it may be incomplete or inaccurate, and no communication, escalation, or status change drafted by the AI is ever sent or executed without a human reviewing and confirming it first.
Every financial figure the Service shows you — balances, aging, DSO, risk scores, collection-priority rankings — is computed deterministically by application code, never by an AI model. Any recovery or cash-impact estimate is labeled as an estimate or projection; it is never a guarantee, and we do not promise any particular collection outcome.
6. Acceptable use
You agree not to:
- Use the Service to harass, threaten, or mislead a debtor or third party;
- Attempt to access another organization's data or bypass access controls;
- Reverse-engineer, resell, or use the Service to build a competing product;
- Upload data you do not have the right to process, or that violates applicable law;
- Interfere with the security or normal operation of the Service.
7. Third-party services
The Service relies on infrastructure and AI-model providers to operate (hosting, database, and one or more AI providers accessed through an internal abstraction rather than a single named vendor). We select and, where necessary, change these providers without degrading the commitments in these Terms or our Privacy Policy.
8. Intellectual property
We and our licensors own all rights in the Service itself, including its software, design, and the scoring and recommendation logic. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription term — nothing here transfers ownership of the Service to you.
9. Confidentiality
Each party will protect the other's non-public information with the same care it uses for its own confidential information, and at least reasonable care, and will use it only to perform under these Terms.
10. Warranties and disclaimers
The Service is provided "as is." Except as expressly stated in these Terms, we disclaim all other warranties, express or implied, including fitness for a particular purpose. We do not warrant that the Service, or any risk score, recommendation, or recovery estimate it produces, will be error-free or achieve any particular collection result.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or lost profits or revenue, arising from these Terms or the Service. Each party's total liability arising out of these Terms is limited to the fees paid or payable by Customer in the twelve months preceding the claim.
12. Term and termination
These Terms apply for as long as you maintain an account. Either party may terminate for the other's uncured material breach. On termination, your access ends and we will make Customer Data available for export for a reasonable period, then delete it, unless a longer retention period is required by law.
13. Governing law
These Terms are governed by the laws of [governing law / jurisdiction], without regard to its conflict-of-laws principles.
14. Changes to these Terms
We may update these Terms from time to time. For material changes, we will provide notice (for example, by email or an in-app notice) before the change takes effect. Continued use of the Service after a change takes effect constitutes acceptance.
15. Contact
Questions about these Terms can be sent to [legal/contact email].
This page is a template describing how the Service is designed to work and does not constitute legal advice. It should be reviewed by qualified counsel, with the bracketed details completed, before being relied on as a binding agreement.